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2010 July: Marketing Matters
“Jack of all trades, master of none” is a figure of speech used in reference to a generalist — a person that is competent, but not outstanding. Is that you? Is that your pizzeria? Recently I came across a menu/fl yer and found multiple ...
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2010 July: Pizza Inc.
The legalese and tax speak made Kelvin Slater’s head spin. In 2003, as Slater readied to open Blue Moon Pizza in Marietta, Georgia, he struggled to discern the best legal entity for his restaurant. Even as he poured over research and heeded profess...
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2010 June: A Pizza My Mind
Long before Cuba Gooding Jr. laid that line on Tom Cruise in the movie Jerry McGuire, I heard it from my wife every April 15th. My CPA heard the same such words from me. Did you ever ask yourself the question, “What am I doing this for? Did I b...
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2010 June: Balancing Act
Danny Mac’s Pizza, Pasta & More isn’t the highest grossing operation in the industry, but owner Danny McMahon accounts for every dollar as if his were a publicly traded company. While a franchisee for the now-defunct Pizza Magia chain, McMaho...
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2010 June: Ask Chef Jeff
Q: We just bought a dough sheeter, which makes stretching so much faster now, but we are getting bubbles in our pizza. How do we eliminate this problem? A: When hand stretching dough we leave more dough around the edges of...
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2010 June: Commentary
A hearty congratulations to Domino’s Pizza is in order. As you can tell by the cover of this particular issue of Pizza Today, the Ann Arbor, Michigan-based juggernaut is our 2010 Chain of the Year. This represents the second time the company has be...
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2010 June: Marketing Matters
Sixteen years of owning a pizzeria is quite an education. I’ve been self-employed since college, yet marketing a pizzeria requires a set of tools that are not transferrable business skills. Pizza marketing is like no other — the coupon-driven bus...
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2010 June: Simple Ideas
Bring the Bubbly It’s summer, and it’s hot! Cool down your wine menu by offering an affordable prosecco. This sparkling wine is all Italian and made from the grape that bears the same name. It is a dry sparkling wine, so you’re going to want to...
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2010 May: A Pizza My Mind
Can you remember the last time you got really excited about a new creation on your menu? Or was it on another restaurant’s menu, perhaps even a competitor’s?642-522 I was having a water cooler conversation with some non-foodi...
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2010 May: Reward Your Customer
Frequent diner programs abound and there’s good reason for this, says Arjun Sen, president of Zen Mango, a Centennial, Colorado-based consulting company. “A frequent diner program gives you a share of the customer’s wallet space,” he ...
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2010 May: Safety First
It’s every restaurant owner’s nightmare: an illness or food poisoning outbreak is traced back to your establishment. Shaking the perception your store isn’t sanitary can be a difficult and expensive process. Instead of betting that it won’t h...
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2010 May: Simple Ideas
Goodwill Hunting Problems in the kitchen? Don’t let your customers bear the brunt of it. Have your manager be up front at the table. Admit to the problem and offer to make it right. A simple order of garlic knots while the customer is waiting helps...