On Hold: Modern paging systems waiting game easier for customers
Waiting is never fun. It is especially difficult when it’s dinnertime, hunger has set in and the smell…
News March 1
Latest In: Operations
Window Marketing: The Big Picture
Don’t overlook importance of window marketing In the hospitality industry we often say, “People eat with their eyes.”…
News February 22
Make the most of the average strip-mall location
Get in Line All strip malls are not created equal. Your business may be one of the “lucky”…
News February 1
Three steps to create a more secure and safe late-night operation
Under Darkness It’s nearing 2 a.m. on 6th Street, Austin, Texas’ worthy attempt to mimic Bourbon Street. As…
News January 1
First-hand Learning
Server shadowing grooms fledgling servers through hands-on experience You’ve hired a new server and you’re anxious to get…
News December 1
Light Fixtures: Shed Some Light
Choosing the right fixtures is as important as choosing the amount of light In restaurant lighting, ambiance…
News November 2
Man on the Street: The Waiting Game
Create ways to ease the delay Call me crazy, but I actually enjoy waiting at pizzerias. If…
News November 1
Man on the Street: Communication Breakdown
It’s up to you to please your guests You might want to sit down for this one. A…
News October 1
Customer Retention: Keep ’em Happy
Retain your regulars to maintain your company’s reputation Pizza has a lot going for it. It is almost…
News October 1
Restaurant Design: Now Trending
Distinguishing dining-room design trend from fad Dan Collier and his partner, Josh Schreider, of PizzaMan Dan’s in Ventura…
News September 1Featured
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