Use benefits of phone system to increase sales, productivity
Investing in a call management system, whether simple or sophisticated, is money well spent when operators learn to…
News November 25
Latest In: Operations
Dress for Success: Communication with staff is key when enforcing dress codes
There is something noticeable about the staff’s look at Cocco’s Pizza in Primos, Pennsylvania — expression of individuality…
News November 15Woman gets sick after eating pizza described as gluten-free (With VIDEO)
A Connecticut woman, who suffers from Celiac disease, said she got sick after ordering a pizza that she…
News October 7
Jeremy White, Commentary — A Customer Service Failure
We sat there… and sat there… and sat there…. My oldest son had just finished up playing a…
News September 24Regulars matter to a restaurant
Seeing the same people frequent your pizzeria means you are doing something right. There are aspects of your…
News September 19Casual dining chain rolls out table-top tablets (With VIDEO)
Tech Watch — After testing table-top tablets for six months at 180 units, Chili’s Grill & Bar plans…
News September 17Pizza proposal proves successful
A Colchester, England, man proposed to his girlfriend over pizza, literally. According to the East Anglian Daily Times,…
News August 28Restaurant owner kicks out war vet, service dog
The owner of restaurant in Oxford, Massachusetts recently yelled profanities at a disabled Iraq war veteran when he…
News August 26Houston restaurant bans children under 9 after 7 p.m.
Another restaurant has opted to ban children under the age of 9. This time, the restaurant will allow…
News August 82009 December: Hurry Up & Wait
It’s a busy Friday night, people are lining up at the hostess stand, and someone asks you the…
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