November 2017

Published: November 1, 2017Scott Wiener

Flavors of Fall

Each November, we release our list of the Top 100 Pizza Companies by sales. See who made this year’s list. Find menu ideas on pizza sauce and cheese pairings, open-faced sandwiches and mac and cheese main dishes. Get tips on menu boards and analyzing customer demographics. Pizza Today also goes on the road to Spokane, Washington.

Topics Operations

Respecting the Craft: Pizza Peels, Part III

The final chapter of Tony’s discussion on pizza peels In the September issue, I began a discussion on pizza peels and how I use them in my pizzeria. I followed up last month by taking a look at a few different types of peels. This month I’ll comp...

Topics Dough

Knead to Know: Starting with Starters

The importance of fermentation Perhaps one of the most significant trends for pizza makers in recent years has been the experimentation with different fermentation techniques. In “The Bread Bakers Apprentice,” Peter Reinhart states that “fermen...

Topics People & Pizzerias

Pizza Today on the Road: Fire Artisan Pizza, Spokane, Washington

Roasted! Spokane’s Fire Artisan Pizza holds its own amongst heavy competition In downtown Spokane, Washington, two things are certain: there will never be a shortage of restaurants, and those restaurants will never have a shortage of beer. At Fire ...

Topics Menu Development

Man on the Street: Return of the Slice

Yes, you can still get great pizza by the slice I’ve got some exciting news: pizza by the slice is not dead in New York City! If you had asked me five years ago, I would have predicted otherwise. At the time, wood-fired ovens were being installed b...

Topics Operations

Signage: Across the Board

Menu boards can do more than list today’s specials Menu boards let customers know which pizza toppings are available, what today’s specials are and even what kind of establishment the eatery is. Pizza operators say they choose signage that matche...

Topics Menu Development

Perfectly Paired

Not every cheese matches with every sauce The art of owning an independent restaurant in today’s world of high food costs and corporate saturation is a tough balancing act. For some of us, researching, sourcing, producing and marketing a new produc...

Topics People & Pizzerias

Employees: In the Right

What to do when ICE comes knocking These days, the U.S. Immigration and Customs Enforcement (ICE) agency’s presence in restaurants is about more than breakfast, lunch or dinner –– and that’s not by accident. Since taking office in January 201...

Topics Employee Management

Feedback: Check it Out

Surveys concentrate on dining experience, but it’s just as valuable to learn who your customers are Every other Friday, kids in baseball uniforms bustle into your restaurant, stomachs rumbling, coach leading. No deductive reasoning needed; you have...

Topics Operations

At Your Service: Service Recovery

Does your staff know how to right a wrong? Pizza is an emotional experience! Mistakes happen, and how your crew responds with guests will determine their future patronage. Your team needs to know what to do when there’s a complaint. First… listen...

Topics People & Pizzerias

Forced Closure: We’re Closed

What to do when shutting down isn’t your idea Closing your pizzeria is stressful enough when the decision is voluntary, but when forced to do so because of matters beyond your control the trauma is magnified. But some forced closures are more easil...

Topics Menu Development

Mac Attack

Make mac and cheese more than a side dish Not long ago in my pizzeria, I stood there doubting my ability to act like a real adult. After coming to the realization that I was just a child inside, I made a decision, about two things: mac and cheese. We...

Topics Menu Development

November 2017

Flavors of Fall

Respecting the Craft: Pizza Peels, Part III

Knead to Know: Starting with Starters

Pizza Today on the Road: Fire Artisan Pizza, Spokane, Washington

Man on the Street: Return of the Slice

Signage: Across the Board

Perfectly Paired

Employees: In the Right

Feedback: Check it Out

At Your Service: Service Recovery

Forced Closure: We’re Closed

Mac Attack

Open-faced Sandwiches: Out in the Open

Conversation: Mike Colella, Brooklyn M.C. Pizzeria, CO

Destinations: King Dough, That’s A Some Pizza, Sophia

2017 Top 100 Pizza Companies

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