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New Year Strategy
It’s time to think strategically about the new year. If you want to achieve growth you need to organize your tasks, set clear goals and implement a plan of attack.…
News September 19Employee Theft Warning Signs
One of my first assignments as a consultant was to implement a turnaround for a group of pizzerias. They were hanging on by a thread. They had cashed in all of their…
News September 19Get a Grip on Labor Costs
Right behind food cost is your second most expensive controllable expense: labor. Labor cost, or L/C, is usually referred to as a percentage of gross sales. I stayed on top…
News September 19Cost of Delivery
History tends to repeat itself. Ten years ago, I wrote an article regarding my personal experiences dealing with soaring delivery costs and associated expenses. Big Dave’s Pizza had a sales…
News September 13Cross Train for Rushes
Big Dave Ostrander Crunch Time Remedy Cross training covers all your bases By Big Dave Ostrander Its late afternoon Friday. Within an hour, the phones will be ringing off the…
News September 13Cross Training
The more your crew can do, the better your operation will run. In baseball, triple threats — players who can hit, field and run brilliantly — are rare gems. Entertainers…
News September 13Downsizing Pizza Sizes
It was a hot summer night. I was cruising with my friends. We were a carload of young guys, fresh out of high school, approaching a college campus, looking for…
News September 13Establish Measurements
Big Dave’s delivered a lot of orders. I’m convinced that one of the biggest reasons we dominated the delivery market in my area was that we measured the amount of…
News September 13Cheese Prices
Did you ever get the feeling you were being overcharged for cheese? How does your supplier set the weekly price of cheese? How do the big chains buy their cheese?…
News September 13