Seven Ways to Get Employee POS Training Right
Mastering the POS System Nils Kravis has big plans for Rad Pizza. A long-time restaurant executive who began his career with Pizza Hut in Canada before becoming the chain’s director of operations in Australia, Kravis has been involved in more than 500 restaurant...
Mike’s Monthly Tip: Quality Control
Inadequate quality control can destroy restaurants Quality control is what makes your restaurant a success. It breeds consistency and dependability, which in turn leads to repeat visits. As the owner, you alone are not equipped to be the only one in your restaurant...
Center of the Front of House Universe
Server and counter service stations are much more than storage areas Server stations are places where front of house staff does everything from refill beverages to box up leftover pizza to close out customer checks. In fast-casual concepts, the counter service...
