Latest In: Employee Management

avoid wage theft Common Compliance Issues with Tip Pooling and Service Charges What's the difference between Restaurant Tips and Service Charges?
tips in a jar, What's the difference between Restaurant Tips and Service Charges

What’s the difference between Restaurant Tips and Service Charges?

Common Compliance Issues with Tips, Tip Pooling and Service Charges Tipping models and service charges are some of…

News February 23
employee training for restaurant success Explore fundamentals and next-level steps for a solid restaurant employee training program
Fundamentals and Next-level Steps for a Solid Restaurant Employee Training Program, pizza chef illustration

Fundamentals and Next-level Steps for a Solid Restaurant Employee Training Program

You Get the Staff You Deserve Restaurant Employee Training is an investment The quality of your training directly…

News February 21
employ bad hire how to avoid a bad hire restaurant staffing restaurant staffing problems
employee bad hire

Building Blocks: Bad Hire?

Don’t blame others for a bad hire. Look in the mirror. We all know the saying about subpar…

News February 1
pizzeria staff leadership restaurant staff leadership Value of a Leader
The Value of a Leader, restaurant employees, pizza line employees

Mike’s Monthly Tip: The Value of a Leader

Why is it that you can have two people with relatively the same age, background and acumen have…

News February 1
A framework for Paid Time Off paid time off for restaurants pto ptp policy
pizza maker, employee, makeline

A Framework for Paid Time Off

Proper PTO Paid time off, also known as PTO, isn’t easy for restaurant companies to navigate. It can…

News February 1
Effective Ways to Incentivize and Reward Your Team how to retain restaurant staff incentivizing your staff
employee with mask

Building Blocks: Effective Ways to Incentivize and Reward Your Team

“Show me the incentive and I will show you the outcome.” – Charlie Munger In the restaurant industry,…

News January 5
how to build a good relationship with your general manager Owner/General Manager Bond restaurant owner and general manager relationship
Owner/General Manager Bond

The Crucial Owner/General Manager Bond

The Perfect Tandem Any independent operator can tell the same story about the good old days when they…

News January 1
team building
team building

Building Blocks: Team Building

Words and actions are the key “Great things in business are never done by one person. They’re done…

News December 1
building your restaurant team hiring restaurant employees
team members, kitchen staff

Building Blocks: The First Steps in Building Your Pizzeria’s Team

In a column named “Building Blocks,” it’s no coincidence that we’re going to spend some time talking about…

News November 1
employee motivation employee thrive mode restaurant employees survival mode
achieve a light and chewy finished crust

Mike’s Monthly Tip: Employee Thrive Mode

The post-pandemic malaise is in full effect. Without seeking to knock on a ton of wood, it would…

News November 1
Strategy & Planning Series
Strategy & Planning Series
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