Topics Operations

Do It Yourself Delivery: What Are the Costs?

Taking delivery in house Technology and convenience have spurred increases in food delivery outpacing dine-in by 300 percent since 2016.  Still deciding whether to use a third-party service for your pizzeria delivery or to do it yourself? To help yo...
Topics Operations

Keeping pace with carryout and delivery technology

Order Up During the COVID-19 pandemic, delivery and carryout orders sustained Gino Shalaby and his upstart eatery, Memo’s Pizza in Zebulon, North Carolina. For nine months, the 24-seat dining room at Shalaby’s one-year old pizzeria sat empty. Tho...
Topics Operations

Going the Extra Mile with Carryout

Delivering a Guest Experience To Go In early August 2021, 60 percent of adults stated they had ordered takeout during the previous week, according to the 2021 National Restaurant Association’s State of the Restaurant Industry Mid-Year Report. The p...
Topics Operations

Mike’s Monthly Tip: Repairs & Maintenance

Keep up so you don’t break down Dealing with repairs and maintenance is a pain; nothing is exciting about it. It’s just something we all need to deal with. How you handle R&M indicates how you approach this job, either as a business career or...
Topics Operations

Smallwares, Big Results

These often overlooked smallware items can impact your kitchen efficiency Smallwares are an annoying detail to any properly functioning restaurant. Having enough of them, the right ones, and having them all well maintained indicates a well-run restau...
Topics Operations

The State of Tipping

A look at tipping issues pizzeria owners are recently facing In an already challenging labor market, pizzeria operators have another thing to monitor when it comes to their current employees: tipping. From tip sharing to accelerating calls to elimina...
Topics Operations

Building Blocks: Negotiating with distributors and vendors

If you’ve read our past two installments — or are simply conducting your business — you know most of the restaurant industry is fighting a labor shortage and supply issues. Previously, we discussed solutions related to raising employee wages an...
Topics Operations

Sustainability for the Dual Win

Increase Green Efforts on the Planet and Increase Profits In its newest location, Noble Pie Parlor of Reno, Nevada, incorporated an herb garden into its décor. The addition is not only eye-catching; it is also practical. When appropriate, the herbs ...
Topics Operations

Setting a Plan to Meet Customers’ Heat Preferences

The Perfect Pie at the Perfect Temp If systems to serve food are unaligned and a once-piping-hot pizza arrives cold to a hungry diner, the customer will notice. Moreover, they likely will remember the meal—but not in a positive light. Nearly 70 per...
Topics Operations

Descaling and sanitizing ice machines can prevent equipment failure

How Clean is Your Ice? The ice machine is a crucial piece of equipment in foodservice, but it can easily become the dirtiest place in the restaurant. The culprits are biofilm, or slime, and scale, which is calcium and magnesium buildup. Ice is food, ...
Topics Operations

Safety First: Pizzeria owners can help protect delivery drivers from accidents, crime and COVID-19

There are many inherent dangers to delivering pizza, from vehicular accidents to crime and, still, COVID-19. According to the U.S. Bureau of Labor Statistics, in 2019 there were 2,580 cases of nonfatal illnesses or injuries related to driver/sales wo...
Topics Operations

Catering’s Big Comeback

Explore Catering Best Practices “But I don’t know if catering is worth it for us?” said no successful restaurateur ever. I get it, though, it can be scary to take on catering beyond the occasional 10 pizza order. To know how to hand...
icon-angle icon-bars icon-times
Loading...