Topics Operations

Building Blocks: POS System, Change is Constant

Long gone are the days of writing every order and check by hand. Point-of-Sale (POS) systems are as essential to the pizza business as a dough mixer or an oven. One could argue that the POS is the most important piece of equipment in the whole buildi...
Topics Operations

Mike’s Monthly Tip: Science over Perfection

Every day we seek “Perfect.” The perfect dough, the perfect menu name, the perfect workflow, and sometimes we seek perfect before anything launches. Striving for perfection is commendable, but it can hinder progress. Today, I’d like...
Topics Operations

Beverage Station Sanitation

If you’re in the restaurant business, you’re also in the cleaning business Sure, you may have a lot more passion for your wood-fired Neapolitan pizza Margherita or your chewy, crunchy rectangles of Detroit-style, but you need to take sanitation a...
Topics Operations

4 Preventative Steps Against Employee Theft

Like it or not, employee theft happens. Here’s how to curb it. Last year, a female employee of a Pizza Hut in the southern Illinois town of Cahokia Heights halted her shift – and employment at the eatery – by snatching money from the registers ...
Topics Operations

Building Blocks: Locked in on Business

Getting more sales out of our existing customers When we are locked in on our business and honing a particular part of it, there is some magic in there. I love nothing more than exploring tactics or strategies to strengthen my business. I start by as...
Topics Operations

Pizza Carryout and Delivery Done Right

Focus on key areas to make DELCO work for you Everyone loves coming to your restaurant. There is a wonderful atmosphere and ambiance, the food is fantastic, and the service is absolutely impeccable. Unfortunately, the realities of life do not always ...
Topics Operations

Mike’s Monthly Tip: Try It Yourself

Product Testing from Vendors Lots of vendors contact me asking me to try their stuff. Cheese, flour, pizza toppings and different tech apps or food service products — you name it. When picking food for the menu, we’re picky. We only care abou...
Topics Operations

Building Blocks: The Tipping Point

“The Tipping Point is not a question of if, but when.” – John Fontanella If you have been following along over the last 36 months, we have walked you through a variety of circumstances and the desired results that lead us to the most beauti...
Topics Operations

Mike’s Monthly Tip: Partnerships in Business — Partner or Pariah

This industry is filled with partners and pariahs. A partner wins with your pizzeria’s success; they are successful when you are, which is good business. I don’t expect my food vendor not to turn a profit. I expect them not to profit off ...
Topics Operations

Run an Effective and Engaging Team Meeting

How to conduct a restaurant staff meeting Ready, Set, Meet! What is one of the most popular mantras that we all hear in every business?  “Communication is key”. We hear it at work all the time. In team sports it is preached constantly. In our ho...
Topics Operations

Man on the Street: Killer Convenience with Pizza Carryout and Delivery

Is convenience saving or killing the pizzeria experience? It wasn’t long ago that home food delivery was a novelty. Even though Chinese food and pizza delivery both landed in the first half of the 20th century, neither really took off until after W...

Pizzeria Owners can Save Labor Costs by Revamping Opening and Closing Checklists

Opening and closing procedures to save labor costs As restaurant operators look to tighten labor costs, they are adjusting opening and closing procedures. While pizzeria owners and efficiency experts agree there are no shortcuts for certain tasks rel...
icon-angle icon-bars icon-times
Loading...