2012 May: Did You Know? / Places That Rock

41 percent of consumers report eating pizza at least once a week, according to Technomic, Inc. You can now subscribe to Pizza Today on your iPad or Android tablet free of charge. That’s right, our app costs $0.00! America’s 50 largest piz...

2012 November: Grow Your Business Through a POS System

In a memorable scene from the 1967 movie “The Graduate,” Mr. McGuire offers a cryptic suggestion about the key to future for the young college grad played by Dustin Hoffman. Mr. McGuire: “I just want to say one word to you. Just one...

Places That Rock

Angelina’s Pizzeria and Café 300 S. Roosevelt #8 Seaside, Oregon 97138 (503) 717-1230 www.angelinaspizzeriaandcafe.com This is a neighborhood spot that caters to its local fans. With so many rewards program cards offered today, Angelina’s holds ...

2012 November: Managing and Motivating Young Employees

Managing and motivating the younger employee can be one of the most challenging situations a manager faces. How in the world do you get optimal performance from someone in the “younger generation” who may not seem to want to be motivated?...

2012 November: Pizza Crust 101

Flour, water, yeast and salt. In the world of baking, these are the foundational ingredients for making most yeast-raised baked goods. Given these basic ingredients, a good baker can produce a New York-style bagel, a French baguette, an Italian ciaba...

2012 November: Beer and Pizza

There’s been so much buzz about craft beer that it’s time to ask the question: What is craft beer? By the definition of the Brewers Association a craft brewer is small, independent and traditional. Specifically, Small: Annual production o...

Dough Doctor: How sugar affects dough

Some pizza doughs are made with sugar, and others are made without. Typically, we find that dough destined to be baked at high temperatures is made without any added sugar, while those that will be baked at lower temperatures (425 to 450 F) will cont...

Prevent Bubbles in Baking

I hold a special place in my heart for bubbles and blisters on pizza crusts — because this was the first problem I ever worked on. To prevent them, need to concentrate on are dough temperature and fermentation time. In studies that we have conducte...

Closing Tips to Avoid Robbery

Late-night robberies are not everyday occurrences, thankfully, but the fact is that they happen. While it’s out of your control as an operator, steps can — and should — be taken to making your closing employees safer. Here are some ...

Succession Planning Tips

• Consider many options. Such options include: selling the business to family members or trusted employees, selling to a third party or liquidation. • Begin planning early. The most successful planning starts five to 10 years before you wan...

The Case for Portion Control

Why bother with portion control? Well, do you like money? I do, and I like to keep as much of it as I can. Implementing a simple and concise portion-control program can literally save you tens of thousands of dollars! Tens of thousands of dollars tha...
Topics Operations

Customer Complaints: The Flipside

“Just say, ‘Yes,’” is the advice veteran pizzeria operator Jeff Cohen lends to handling customer complaints. Cohen, who opened Pizza Loft in Davie, Florida in 1975, applies a giving mentality to his shop. In fact, when customers walk in, they...
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