I was traveling the interstate close to midnight when I stopped by a restaurant still open in the small community of Canyonville, Oregon. My 18-year-old waiter, Kyle, graduated last year from his small high school in a senior class of 12 students. He was not the best...
‘Business as usual…’ is what I used to say when people would ask how things were going. It simply meant that I was making a living. It meant that, on any given day, I could tell you within a 10-percent margin of error what my days sales were going to be, which...