Creating a more diverse and inclusive workplace
Represented One of the nation’s largest private-sector employers, restaurants have long celebrated their role in promoting opportunity and diversity among the ranks. And in so many ways, it rings true. Kitchens, counters and dining rooms at restaurants across the...
Building Blocks: Instilling a Winning Attitude within Your Employees
How to make winning contagious When opening new locations, I would argue there is a magic formula, and I’ve tried to lay that out month-by-month. But there’s a missing ingredient to make it all work that’s completely up to you: a winning attitude. As a leader, all...
Building Blocks: Cross-Training and Scheduling
In our last installment, we talked about how important labor cost is to your restaurant’s bottom line and being aggressive when it comes to setting targets for spending in this area. There are two important factors with regards to how you can either meet or come in...
