Topics Operations

Carryout: On The Go

When Teresa Corea-Golka’s grandfather started Roma D’Italia in Tustin, California, more than 40 years ago, he wasn’t thinking about creating a carryout concept for his sit-down Italian restaurant. He just wanted happy customers. But Roma D’It...

Fry Day: The Montanara

It’s strange to think that an ancient pizza has become the newest trend. But such is the case with the montanara, an import from Naples that sees a round of dough flash-fried then topped with ragu (cooked tomato sauce) and cheese. But the American ...

Growing the Online Component

Angelo Halakos, owner of Seasons Pizza, was skeptical about online ordering at first. He wasn’t sure it would actually work, and then there was the fee to consider, reasonable though it was. Even so, Halakos, who owns 28 locations primarily in the ...

Pizza Pillar — the sauce

No member of pizza’s holy trinity — dough, sauce and cheese — should be overlooked. Without hitting all three out of the park, your pizza easily gets lost in the crowded foodservice landscape. So why do so many operations simply open a can of t...
Topics Operations

Game On

Are video and redemption games right for your pizzeria?   People like to compete. They enjoy keeping score. Most are enthralled by the sense of achievement — that warm, fuzzy realization they qualify as “winners.” As former Green Bay Packe...

School Lunch Programs: First Class

The recession had just hit and Lisa Towne was searching for ways to improve her restaurant’s cash flow. Towne, owner of Mama Lisa’s Little Italy in Castle Rock, Colorado, registered with her state’s Web site that listed government jobs and saw ...

Sharp As A Knife

Time to sharpen your knife skills? And by skills, we’re talking about back-of-house efficiencies and safety protocols around the most common foodservice tool. Knowing which knives work best for cutting different types of product, how to care for th...

Minimize Employee Theft

We are in a cash business. We have cash everywhere. In the cash drawers, delivery wallets, petty cash box, night deposit and office. I wouldn’t begin to estimate how much cash has been stolen from me. The amount would probably make me ill. I can do...

Respecting the Craft: Know your demographic

When I opened Pizza Rock II in Las Vegas, I tailored the menu very much like I did in the first store in Sacramento. However, I did add a few new styles. You see, I have a restaurant in San Francisco where my Neapolitan line is the busiest and my Mar...

Scrumptious Sandwiches

Add variety to your sandwich menu   Do you ever stop for just a moment and realize how lucky we are to be in the business of feeding folks every day? Our routines can certainly become a bit repetitive, leaving us with that same old lack-luster r...

The American Dream — Fuzzy’s Pizza, Houston, Texas

[SlideDeck2 id=30984] Fawaz “Fuzzy” Hajjar builds a booming pizzeria in Houston, Texas Fawaz “Fuzzy” Hajjar came to America from Damascus, Syria, to study chemical engineering. He worked his way through college in Chicago restaurants – firs...
Topics Operations

Body Language

You want the good news first, or the bad? The good news is that where it concerns pizza, customers are starting to make decisions based on factors other than pricing. For pizza restaurants that have seen their profit margins plummet due to the price ...
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