PT: Can you compare and contrast what it’s like to work for Domino’s and Pepsi?
RW: They’re very different. When you work for a company with a lot of brands versus a company that’s singularly focused on one brand … everything we do when we wake up every single day is focus on Domino’s Pizza. But there really are a lot of similarities if you think about it. The household penetration of soda is very high, and the household penetration of pizza is very high. In a way, each company makes its business trying to insulate losses in certain areas of the business and trying to grow in others. I think 2009 will be a very good year for Domino’s.
RW: Domino’s is one of the few QSR brands that’s a real exciting brand. I consider myself a brand guy. I get real excited about the brands I work on. There’s something about the Domino’s brand and the 49 years it’s been around. I’m getting into a brand with a rich history and that’s fortunate enough to work with one of the premier ad agencies.
PT: You’ve probably looked back at Domino’s past marketing efforts, both good and bad. Fudgems wasn’t a high point. What measures will you take to ensure something like that isn’t repeated on your watch?
PT: You probably can’t divulge any product launches at the moment, but is there anything you think is going to do particularly well that you can talk about?
RW: I feel confident everything we’re going to do in 2009 is going to do well. We’re doing some of the same type of thinking that was done behind sandwiches … incremental items to drive sales.
PT: Do you interact with franchisees much to get their input on advertising initiatives?
RW: The best part of my job is talking with the franchisees. I feel like I have the perfect job. I’m in the corporate environment, but every day I talk to a small- or medium- sized business owner. I’m an emotional guy, and I really enjoy talking to the franchisees about their businesses and hearing what they think will work. I may not always have the same opinion as them, but I never disagree with them because we’re all partners in this together. If they don’t do well, we don’t do well. If we don’t do well, they don’t do well.