2009 November: A Pizza My Mind

Just over half of my gross sales came from home and business deliveries. Over the years, we stumbled on a few ideas that made us stand out from the competition. We were the fi rst company in our area to use car-top signs. It was so long ago I had to make my own from...

2009 September: Where Do We Go From Here

Less than a year ago, I was an independent pizzeria owner on top of the world, but today’s “recession conscious” media suggested imminent doom for my business. When I watch headline news and read the newspaper, I am inclined to believe the ground may...

2009 September: Engaged

I was traveling the interstate close to midnight when I stopped by a restaurant still open in the small community of Canyonville, Oregon. My 18-year-old waiter, Kyle, graduated last year from his small high school in a senior class of 12 students. He was not the best...

2009 September: Learning is Earning

Why is it that some operators never seem to leave the kitchen, are afraid to take a vacation and consider overtime a way of life? Why is it that some operators seem to have that “Midas touch”? Why have some bought a business while others have bought a job?...
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