by Dave Ostrander | Mar 15, 2013 | Uncategorized
Big Dave’s always closed early on Christmas Eve (6 p.m.) so that my crew could get home and enjoy their family time. The key word here is family. Many families gather together on Christmas Eve. Since the following day will be filled with traditional home-cooked...
by Dave Ostrander | Mar 14, 2013 | Uncategorized
Just over half of my gross sales came from home and business deliveries. Over the years, we stumbled on a few ideas that made us stand out from the competition. We were the fi rst company in our area to use car-top signs. It was so long ago I had to make my own from...
by Dave Ostrander | Mar 14, 2013 | Uncategorized
I’m a big believer in measuring how much time it takes to complete almost every task in the restaurant. If you determine how long a task takes, then you can measure it and often improve the elapsed time to accomplish the task. My POS system had a built-in timer. When...
