Delivery as a marketable service

Delivery as a marketable service

Nearly 80 percent of U.S. pizzerias offer delivery. What does delivery mean to you as an operator? a) An additional avenue of revenue? b) A selling proposition? c) A daily challenge of overseeing drivers and deliveries? d) All of the above You probably answered โ€œd.โ€...
I Make a 20 Percent Profit Margin, and So Can You

I Make a 20 Percent Profit Margin, and So Can You

Explore how to make a 20 percent profit margin I recently learned that a profit margin of 7 percent is the average for the pizzeria industry. So, for every dollar in sales, only seven cents is left over to take home as profit. This means for every $10 pizza I sell, I...

Why should a pizzeria launch a smart phone mobile app?

In both distance and mindset, Grand Forks, North Dakota, is far from the dreamy-eyed, tech-charged ways of Silicon Valley. This reality does not escape Tyler Kuenzel. โ€œThereโ€™s a lag in technology in North Dakota and it takes a while for something to move to adoption,โ€...
Man on the Street: Cult of Personality

Man on the Street: Cult of Personality

How well do your customers know you personally?   Last week, I witnessed an interesting conversation between two roommates in the Williamsburg section of Brooklyn. They were grumbling about a price hike at the local smoothie shop. Roommate No. 1 said: โ€œTheyโ€™re...
Workplace Bullying

Workplace Bullying

It exists โ€”ย so what are you doing to make your workplace safe?   With all the attention bullying is getting these days, youโ€™d think it would be easy for pizza restaurant operators to pick up on incidences of workplace bullying. But in fact, most bullying is very...
Strategy & Planning Series
Strategy & Planning Series
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