There is nothing that can be done that I am aware of. Yes, there are a host of different flour types that you can replace a portion of the wheat flour with, such as spelt flour, rice flour, amaranth flour and buckwheat flour, but all of these options...

To get the best possible performance out of your fryer, follow these guidelines: • Use clean oil at all times. • Bring oil to the proper temperature (350 F). If the temperature is too low the food will absorb too much oil. If it’s too...

Let’s say you’re on the short list for a promotion with your company. A big promotion. If you get it you’ll take on far more responsibility and you definitely feel up to the challenge. But the salary attached to the job is a little ...

Q: I’m getting ready to open my first store soon and I’m looking at the different pizza pans that are available. The anodized finish pans are more expensive than the bright, spun aluminum pans. Are they really worth the extra cost? A: In ...

Many pizzeria operators view accountants as scorekeepers who produce reports that document results. That’s too bad, because good accountants can become proactive partners. They can help you plan for more optimal year-end results and assist you ...

My favorite restaurant is quickly becoming “my old haunt.” That’s right, I’ve just about stopped going there. At least with any real frequency, that is. I used to try to stop in once a week to chat with the owner over a bowl o...

Operations Management Reaffirm No Cell Phone Policy I have a no cell phone policy but still have a struggle with a few staff members texting and checking text messages. How can I get control over the situation? By Jeff Freehof I see so many employers...

Often, seasonal employees help operators maintain service and food quality levels during particularly busy periods. Before you decide to up your crew during the upcoming summer break or the winter holidays later in the year, however, ask yourself the...

I have implemented an observation day. After interviewing someone that I think is a great candidate, I have them come in for a paid observation day. I explain that it is not simply to stand back and watch, but it really is like the first day of train...

I’ll never forget the night it happened. It was dinnertime on a Friday night. My best-ever crew was getting ready for the rush and I had all of my aces in their places. I realized that I had forgotten to restock the petty cash box wit...

Operations Management Use a Camera to Catch an Employee Thief By Jeff Freehof I’ve got a surveillance camera, but I think I have a manager stealing from me. It looks like she’s ringing people in, but I can’t really tell. Is there a ...

According to YourEmployeeHandbook.com: Employees better understand their rights and responsibilities. A written employee handbook gives everyone the same set of rules to follow and informs employees of such policies without distortion or mistakes. Po...