Topics Operations

Waste Management

The savvy steps pizzerias can take to reduce kitchen waste Toppers Pizza has its eyes on waste – and for good reason. After all, food waste has an impact on profitability, the environment and, increasingly, consumer sentiment. Over the last 18 mont...
Topics Operations

Payment Option Trends: How Do You Want To Pay For That?

From cash to mobile wallets, there are many ways to accept payments Cash is not king anymore, at least not in restaurants. Consumers are paying with credit and debit cards, and some are using trendy new methods such as digital wallets. Meanwhile rest...
Topics Operations

Mike’s Monthly Tip: Maximizing a Delayed Opening

Is your restaurant opening delayed? Was everything that you thought that would happen just not occurring? It’s easy to be down in the dumps, anxious and worried as you’re bleeding cash and you don’t know the day or maybe even month that you’r...
Topics Operations

The Delivery Dilemma — In-house or third-party delivery

How should you approach the valuable customer-service segment? For years, Rick Post and his partners at Albuquerque-based Il Vicino Wood Oven Pizza refused to enter the delivery game despite the pizza category’s longstanding ties to at-your-door se...
Topics Operations

Single-use Disposables: Embracing Alternatives

As single-use disposables come under increasing fire, pizzerias investigate sourcing alternative products It’s not quite 2:00 p.m. on a sunny summer Tuesday, but Michael Zappa has been slinging pies for hours already, dishing up some 350 slices at ...
Topics Operations

6 Ways AI Can Take Your Pizza Business to the Next Level

Artificial Intelligence: Personal Connections You may have seen headlines touting the future of artificial intelligence (AI), which refers to the ability for computer systems to process large amounts of data and use this information to help make deci...
Topics Operations

Man on the Street: Strange Currency — Going Cashless

Cashless restaurants miss out on key customers It happened again last week; this time at a salad shop. My order was ready and I presented my handful of singles only to be reprimanded with the words I’ve come to detest: “I’m sorry, sir, we’re ...
Topics Operations

Digital Menu Boards: Let’s Get Digital

Digital menu boards can keep customers engaged with all that’s happening at your restaurant Menu boards supply invaluable information to your customers. From the slice of the day and the chef’s signature dish to happy hour specials, menu boards a...
Topics Operations

Mike’s Monthly Tip: Wabi-Sabi

How to make your pizzeria perfectly imperfect As a child, I lived in Okinawa on a Marine Corps base. I was young, but I vividly remember living there and all the amazing culture and people I came into contact with. At one time, a local woman who was ...
Topics Operations

Walk the Lines

Beer draft system maintenance vital for beverage sales #Pizzaandbeer has over 100,000 Instagram posts. Must be a classic combo, right? Their dual appeal relies on more than mere tradition or compatible comfort-food allure. Beer’s bitterness and aci...
Topics Operations

Mike’s Monthly Tip: Work with your Competition, Not Against

After getting back from Pizza Expo 2019 and seeing all walks of the industry working together and learning from one another, something stayed with me. The concept of having enemies in this business is a very antiquated notion. Working with your compe...
Topics Operations

Customer-facing WiFi: Pie With Internet

Offering customer-facing WiFi can do more than encourage customers to stay longer Free Internet, once the realm of coffee bars that doubled as workspaces for people with laptops, has become part of some pizzerias’ customer relations and marketing s...
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