Topics
Employee Management
Culture at its Core
How to use your company ‘bible’ to build a stronger company culture You can spot the companies that have a well-defined company culture the minute you walk in the door. There is something about the way the restaurant’s staff interacts with cust...
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Industry News
Commentary: Get in on the Action
Pizza & Pasta Northeast is just around the corner! The show takes center stage next month, October 3-4, at the Atlantic City Convention Center. If you haven’t already registered, it’s not too late. Visit www.pizzaandpastaexpo.com and punch yo...
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People & Pizzerias
Conversation: Hamilton Lewis, 2 Guys Pies, CA
2 Guys Pies Yucca Valley, California Here at 2 Guys Pies we live by a plan, the P.I.E. Plan. We have “P”assion for the job we perform, “I”ntegrity to do the job to our full potential and we bring “E”nthusiasm with us every single d...
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Operations
At Your Service: The Guest Experience
It’s about more than food “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” ~ Dr. Maya Angelou Dr. Angelou’s quote hits the nail on the head when it comes to exceeding th...
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Dough Production/Development
Knead to Know: New York-Style Pizza Dough
A look at New York Style Pizza, the most popular dough style in America It is estimated that 70 percent of the pizza consumed nationally is based on the New York-style pizza that evolved in response to the product’s equipment and cultural differenc...
Topics
Operations
Group Friendly
Position your pizzeria to thrive with large parties An exercise: Go to a search engine and type “group friendly restaurants” and your area/town. Are you listed? Read the descriptions of the places ranked to see why they were highlighted. If your...
Topics
Dough Production/Development
A Flour Lesson from a Master
How the famed Chris Bianco mixes local and distant grains to achieve pizza perfection Chris Bianco has been atop the pizza world for two decades. He started humbly, baking pies in a nondescript Phoenix grocery store. What elevated him to one of the w...
Topics
Menu Development
The Edible Eggplant
Meaty vegetable… er … fruit has multiple uses If you think about the products in your kitchen right now, there should already be shredded cheese and sauce. No doubt you’ve got flour, eggs, basil and perhaps bread crumbs. You might even h...
Topics
Menu Development
Abominable Showman
Chefs find their places in pizzerias I have a confession to make: In the past 40 years, I’ve been associated with some wonderful chefs and kitchens who’ve jumped on culinary trends like a Yeti attacking a tired hiker. Sometimes, in their enthusia...
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Menu Development
Feta and Bacon-wrapped Fig Pizza with Pistachio
bacon pizzas People love bacon, right? What’s not to love? Let’s give them what they want. Here are five bacon pizza recipes to test in your pizzeria: Feta and Bacon-wrapped Fig Pizza with Pistachio Bacon-wrapped figs provides an explosive...
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People & Pizzerias
Keep it Clean
It’s a dirty job, but somebody’s gotta clean the equipment Equipment maintenance is the most obvious managerial task that is rarely treated that way in our industry. If you drove a semi-truck for a living, maintaining it would be paramount to you...
Topics
Menu Development
Respecting the Craft: New York Slices
I ask some other pros for their take on the quintessential New York slice I get questions about this all the time. Can it be an 18-inch cut into six slices? Or should it be a 20-inch cut into eight slices? Maybe even a 22-inch cut into four slices? I...