Topics
Menu Development
Man on the Street: Passion of the Crust
Pizza newcomers strive to make the perfect pie “They’ve been around over 50 years, so they must be doing something right.” That’s what most people say about the pizzerias they praise for their longevity more so than they do for their f...
Topics
Operations
At Your Service: Two Kinds of Customers
Don’t overlook your hired customers There are two kinds of customers in our business. The paying customer and the hired customer. The paying customer is the obvious. They are the consumers who come to our establishments to buy the goods and ser...
Topics
Employee Management
When an Employee Sues
How to address wage and hour claims Whether you own one pizzeria or 100, employees notice when you’re violating minimum wage and overtime laws. One manager requiring employees to arrive at work 10 minutes early before clocking in can spark a labor ...
Topics
People & Pizzerias
Destinations: Lukes, SC; Square, CA; Handsome, OR
Each month, we showcase three pizzerias around the U.S. to find out what makes them unique and menu items that their fans go crazy for. Luke’s Craft Pizza | Charleston, South Carolina Husband and wife team Luke and Brittany Davis opened ...
Topics
Menu Development
Figs on Pizza: Gettin’ Figgy With It
Tiny figs pack a mighty punch on pizza When you’re standing in your pizzeria or restaurant kitchen holding a small, plump fresh fig in your hand, three words come to mind: “What wimpy fruit.” But after you start cooking with these fleshy wonder...
Topics
Menu Development
2018 Menu Guide
Discover pizza, app, entree, sandwich, and dessert recipes to infuse in your menu. Appetizers Brussels Sprout and Sausage “Cassoulet” Fried Mozzarella West Coast Chopped Salad Pizza Stuffed Mushrooms Grilled Flat Bread with Sun-Dried Tomat...
Topics
Employee Management
Mike’s Monthly Tip: Effective Orientation and Training
What is your training program? Is it jumping into the fire and trying to not get burned? Is it “just follow this guy for a few days?” Maybe it’s not as abrupt as that, but is it the best investment it could possibly be? The truth is that traini...
Topics
Dough Production/Development
Knead to Know: Where Do You ‘Dough’?
Tom Lehmann talks mobile dough production and solves a sticky dough problem In addition to our pizzeria we are adding a mobile pizza kitchen (trailer) to sell pizzas at various gatherings. We don’t want to mix dough in the trailer so we are thinkin...
Topics
Operations
Judge a Booth by its Cover
Upholstery care takes little time and mild cleaners Duct tape can fix many things, but it should not be used to repair torn upholstery. The low-budget patch is unsightly and it’s only a temporary fix. That’s one reason why operators need to take ...
Topics
People & Pizzerias
Conversation: Tony Conte, Inferno Pizzeria Napoletana, MD
A Quick Conversation with Tony Conte, Chef/Owner at Inferno Pizzeria Napoletana, Maryland I’d always wanted to open a pizzeria, so Inferno is my passion project. We serve six different Naples-style pizzas that change seasonally and a variety of sma...
Topics
People & Pizzerias
Employees: In the Right
What to do when ICE comes knocking These days, the U.S. Immigration and Customs Enforcement (ICE) agency’s presence in restaurants is about more than breakfast, lunch or dinner –– and that’s not by accident. Since taking office in January 201...
Topics
People & Pizzerias
Forced Closure: We’re Closed
What to do when shutting down isn’t your idea Closing your pizzeria is stressful enough when the decision is voluntary, but when forced to do so because of matters beyond your control the trauma is magnified. But some forced closures are more easil...