PT: I know 2008 was a tough year for most operators. How are things going at Rock Creek?
JW: Business was down by approximately 15 percent for us in 2008. But we have been on a steady rise back in a positive direction since March of 2009.
PT: Have you altered your advertising budget in ’09?
PT: What marketing medium has given you the best return?
JW: Marketing to our current customer base and making direct contact with potential customers.
PT: What areas were easiest for you to tighten when things got tough with the economy?
PT: What is your primary concern heading into 2010?
JW: Keeping our momentum going, reaching more people and getting our current customers to come in more often.