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Employee Management
New Ways to Promote Employee Wellness
Employee Wellbeing With minimum wage pressures and increasing concerns about health, it’s easy to see costs escalate, both in the form of higher paychecks and more safety-related gear. Amid the fear or rising expenses, there’s good news: changes ...
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Employee Management
Do Employers Really Know What Workers Want?
Employee Expectations The biggest secret in the pizza industry is not a sauce recipe but a human resources question: what do employees really want? Do employers really know what workers want? While that sounds like the setup for a joke – the punchl...
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Employee Management
Building Blocks: Creating Accountability with Tools and Teachable Moments For Employees
You have a defined management structure, and your leaders have clear job descriptions. Now, you might be asking yourself, “How do I get the most from them?” This is where accountability comes into play. There are some clever sayings on this...
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Employee Management
How Small Operators Can Tap into Benefits Programs
The whirling world of employee benefits John Pask says smart restaurants have long known the importance of offering employees compelling benefits. If employees feel supported and valued, then customer service and employee retention often follow in a ...
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Employee Management
Mike’s Monthly Tip: Consistent Employee, The Quiet Hero
Do you have some employees who aren’t pushing to advance their role? They’re happy in their position and cause no issues. They don’t make a fuss, but they go under the radar. These employees are the bedrock of any restaurant. A busy restaurant ...
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Employee Management
Five Hiring Action Steps
How HR experts encourage pizzerias to approach hiring The hand-printed sign in the window of Dino’s Pizza in Chicago speaks volumes about current troubles testing the restaurant industry. An establishment dazzling patrons on the city’s Northwest ...
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Employee Management
Showing Appreciation to Your Employees
How – and why – pizzerias might use the close of the year to recognize employees Back in 2013, Justin Klavon wanted to do something unique to acknowledge the employees at his namesake pizzeria in Jackson, Michigan. While long accustomed to ha...
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Employee Management
Building Blocks: Crafting a Vision that Resonates
Why now is the perfect time to build more stores Among Warren Buffet’s many famous sayings is “Be fearful when others are greedy and greedy when others are fearful.” Looking back through history, the best times to create wealth in other industr...
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Employee Management
Mike’s Monthly Tip: Advocate or Adversary
Are you an adversary or advocate for your employees? Hopefully, your knee-jerk response is an advocate. But advocacy for your staff means in all aspects of their job, you are rooting for them. That means all of them. When someone does something wrong...
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Employee Management
Mike’s Monthly Tip: Reap, Sow, Repeat
Currently, the restaurant industry is in the most significant hiring crisis in modern history. Monetary and governmental issues aside, the way to rise above these pitfalls is through high morale and keying into staff’s direct motivators. What makes...
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Employee Management
Building Blocks: When’s the Right Time to Increase Employee Pay?
If you opened a new restaurant during the pandemic, hopefully you’re one of the many pizzerias across the country experiencing a sales surge due to your business’ existing options for takeout and delivery. But as states open restaurants to full c...
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Employee Management
Finding, Hiring and Training Managers
Inspiring Greatness As the manager of five pizza restaurants, I receive two questions more than most others: How do we find people? And do I ever sleep? The latter question, of course, refers to my busy schedule — but if I can answer the first ques...