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Employee Management
When Employees Test Positive for COVID-19
Regulations vary, so pizzeria owners look to local authorities, friendly competitors and the Internet for best practices Act quickly, but don’t panic. That’s the advice from pizzeria owners who have had employees test positive for COVID-19. As th...
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Employee Management
Employee Handbook Revamped
Best practices for creating, and then adapting worker guidelines During this time, it is going to take strong leadership and partners to work with staff, as wearing gloves and masks all day and working behind glass is very different than what their p...
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Employee Management
Protecting Employees Against Workplace Violence
Experts say safety measures should include more than watching the “Run. Hide. Fight.” video Pizzeria owners want to build a safe environment for employees and customers. For a restaurant, the challenge is that the establishment is open to the pub...
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Employee Management
Rewarding Staff: Above and Beyond
Reward Staff in a Practical, Productive Way It may seem more common to hear about customer loyalty programs but providing incentives for servers and kitchen staff can be just as important—if not more so. Among employees who leave their jobs,...
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Employee Management
The Pizzeria Manager of 2020
A look at the leadership role in the new decade Jeremy Galvin acknowledges this isn’t the pizzeria business he entered more than two decades ago, particularly as it relates to the role of manager. While the foundational basics of the manager’s po...
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Employee Management
Don’t Get Burned
Workers’ compensation insurance protects operators and employees Even the most careful and skilled workers can injure themselves through cuts, burns and falls. Accidents happen, and the good news for employers and employees is that workers’ compe...
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Employee Management
Five Benefits to Reap from Older Workers
The Baby Boomer Workforce “I’ve been shocked by how many skills have crossed from my former to current profession,” says Richard Williams, founder and owner of Luna Pizza Café in Greenville, North Carolina. Prior to being a restaurant owner, W...
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Employee Management
Mike’s Monthly Tip: Lazy Employees
That you’ve trained to be lazy When you stay at a hotel, do you clean your room? Do you make your bed? Do you hang your towels up after using them? I don’t, and why would I, the hotel has someone who cleans the room for me. Now, do you do tha...
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Employee Management
The Buck Stops Here
How to spot and stop employee theft What if your employees, or at least one of your employees, are ripping you and your business off? It might be as little as a wayward breadstick or an extra-long break, or it could be as blatant as stealing money fr...
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Employee Management
Gen Z in the Workplace
Avoid turnover by understanding your youngest workers Smartphone Generation, iGeneration, Millennials on Steroids, Homeland Generation — whatever you want to call Generation Z — may reshape the workplace and ways employers approach communications...
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Employee Management
Culture at its Core
How to use your company ‘bible’ to build a stronger company culture You can spot the companies that have a well-defined company culture the minute you walk in the door. There is something about the way the restaurant’s staff interacts with cust...
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Employee Management
When an Employee Sues
How to address wage and hour claims Whether you own one pizzeria or 100, employees notice when you’re violating minimum wage and overtime laws. One manager requiring employees to arrive at work 10 minutes early before clocking in can spark a labor ...