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Operations
Regulars matter to a restaurant
Seeing the same people frequent your pizzeria means you are doing something right. There are aspects of your business that draw them back over and over again, whether it’s your great pizza, friendly staff or comfortable environment. Building re...
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Operations
Casual dining chain rolls out table-top tablets (With VIDEO)
Tech Watch — After testing table-top tablets for six months at 180 units, Chili’s Grill & Bar plans to roll out the tablets to most of its 1,266 locations in 2014. Uno Chicago Grill and Applebee’s have also installed the devices...
Topics
Employee Management
The rise of the brand advocate
There are customers and then there are brand advocates. What’s the difference? Brand advocates will go out of their way to actively promote your business. According to Social Media Today, these ambassadors not only boost sales and awareness, bu...
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Employee Management
Great PR is just a slice away
Want to know how to earn yourself an A for effort? Offer students pizza for studying. Such was the ingenious idea of Greenville House of Pizza. According to a Gawker article the restaurant rewards students who use the pizzeria as a study hall, and ev...
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Employee Management
Restaurant worker suspended for Facebook photo
A Nashville-suburb server has been suspended from her job for posting a racist tip receipt she received on Facebook. The Red Lobster employee received no tip with a racist slur after attempting to serve a couple. She posted a photo of the receipt on ...
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Menu Development
Boston’s Restaurant & Sports Bar rolls out Pizzaburger to U.S. diners
Last week, we told you about a Japanese chain that combined two beloved foods into one –– pizza and hamburgers. Now, a U.S. chain is introducing the same concept to American diners. Boston’s Restaurant & Sports Bar, the American...
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Menu Development
Dough Doctor: Baker’s Percent
Some people have accused me of making my dough formulas too complex and difficult to make because I insist upon giving the ingredient amounts in percentages. Actually, they’re given in what is called “baker’s percent”. I must admi...
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People & Pizzerias
Il Pizzaiolo: Tommy’s Coal Fired Pizza, Red Bank, NJ
Brooklyn native Tommy Bonfiglio has been an aficionado of pizza most of his life –– the former tax attorney and his wife, Yvette, actively sought out pizza on their travels around the globe. So when the couple found their nest empty but themselve...
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Menu Development
Japanese restaurant chain launches pizza/burger hybrid
A Japanese fast food chain has launched a new item that will appeal to folks who love both burgers and pizza. Can’t decide between the two? Pizza Little Party Kyoto’s limited-edition Megaburgerpizza costs ?2,580, or about $26.46 US, and c...
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Operations
Pizza proposal proves successful
A Colchester, England, man proposed to his girlfriend over pizza, literally. According to the East Anglian Daily Times, the two pizzas were topped with goat cheese, tomato, red onion and strategically placed spinach. One pie read, “High tide, l...
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Employee Management
Hotel phones feature a “Pizza Button”
Guests at County Inn and Suites in Niagara Falls, Ontario, can order pizza with the touch of a single button on its phone system. The “Pizza Button” is connected to a local pizzeria. For the full article, CLICK HERE. Now that’s a pa...
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Operations
Restaurant owner kicks out war vet, service dog
The owner of restaurant in Oxford, Massachusetts recently yelled profanities at a disabled Iraq war veteran when he entered the establishment with his service dog. James Glaser, who suffers from PTSD, was asked to leave even after providing the owner...