A Framework for Paid Time Off
Proper PTO Paid time off, also known as PTO, isn’t easy for restaurant companies to navigate. It can enhance the likelihood of retaining top-tier talent, but it can also be easily abused. PTO is never fun when it leads to vital personnel gone when you need them most,...
Building Blocks: Effective Ways to Incentivize and Reward Your Team
“Show me the incentive and I will show you the outcome.” – Charlie Munger In the restaurant industry, employers are constantly talking about how difficult it is to hire and retain good employees. My philosophy is, when it comes to staffing your restaurants, you need...
The Crucial Owner/General Manager Bond
The Perfect Tandem Any independent operator can tell the same story about the good old days when they first opened the shop. As owners we were working 18-hour days, seven days a week, 100 hours plus weeks, and no days off. But then as business grew, so did we....
