Mike’s Monthly Tip: Pricing Strategies

Don’t just blindly set a price point based on the competition Awhile ago I had a general manager who really wanted to change the beer prices of his store. He was emphatic that if we came down on price to matching or just under other local restauran...
Topics Industry News

Commentary: Ongoing Education

Pizza & Pasta Northeast is finally here! It seems like forever ago that I began reaching out to potential speakers to discuss pertinent topics and help line up the seminars and demo schedule that will make the show so special to attendees. I’d ...

Conversation: Doug Craig, Dougie John’s Pizza, Findlay, OH

  Car-side pick-up, delivery, 20-seat outdoor patio. We make American-style pizza using the highest quality products we can get our hands on. We have three different crust options: Original Hand Tossed (thin), Fat Crust (thick) and Cauliflower C...

Man on the Street: “What the Heck is a Social Influencer?”

We all know that Facebook has become a minefield of negativity, punctuated with complaints and cries for help amid all the photos of vacations and babies. It’s usually pretty easy to scroll past the squeaky wheels, but a friend’s complaint post r...

Knead to Know: Sicilian Pizza

Learn how to make a Sicilian Pizza and Get a Sicilian Pizza Dough Recipe Bakery Pizza, Casalinga, Rustica, Upside Down Pizza, Square Pie (even when it’s a rectangle) … there are many relatively thick, focaccia-like pizzas baked in a pan that can ...
Topics Operations

Front of House: Greet & Seat

How to effectively train a restaurant host Think of your host as a conductor of an orchestra. Instead of a baton, the critical crew member has a seating chart and a wait list. The entire rhythm of your restaurant hangs on their ability to set the tem...

Gen Z in the Workplace

Avoid turnover by understanding your youngest workers Smartphone Generation, iGeneration, Millennials on Steroids, Homeland Generation — whatever you want to call Generation Z — may reshape the workplace and ways employers approach communications...

Mike’s Monthly Tip: Guerilla Gifting

Personalized gifts can go a long way What birthday gift did you get as a kid that you still remember to this day? Really look back to that moment and the feeling it elicited from you. Think of the joy and happiness of that moment, whether it was some...

Pizza Today On the Road: The Post, Louisville, KY

Post-modern Transformation Former VFW post reborn as popular local pizzeria While walking a few blocks from their home in the Germantown neighborhood in Louisville, Kentucky, Laura and Nash Neely noticed an old VFW post for sale on Germantown’s mai...

Man on the Street: Regional Pizza Style Manifesto

Not every region has its own true style I’m delighted that the Internet is so into pizza right now, but I have to pump the brakes a bit and point out that the number of click-lists and rundowns about regional pizza styles is getting ridiculous. It ...

Temperature Controls

Highway to the non-danger zone The danger zone is not that sweet spot that only Maverick lives in with Kenny Loggins providing the soundtrack. It’s the temperature where bacteria grow. It’s the un-fun, not sexy part of the job, but it’s the mos...

The Operating Table

Breathe new life into your pizzeria with these tips If you’re running a pizzeria, especially one that is successful, it’s easy to get in a rut. After all, the old adage says: “if it ain’t broke, don’t fix it.” That doesn’t mean you can�...
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