Topics
Menu Development
The Big Boost
Increase your bottom line with inexpensive ideas When it comes to increasing check totals, pizzerias have it tough. Pizza is filling by itself, and many customers don’t consider anything beyond pizza and breadsticks. I want to share some fas...
Topics
People & Pizzerias
No Train? Mo’ Pain!
Hire right, train right, sleep tight Let’s eavesdrop on a conversation taking place in a pizzeria in Any Town USA right now…. Harried restaurant manager: “We’re short delivery drivers. Thankfully, this guy Joe just walked in lookin...
Topics
Operations
Fans for Life — Kid-friendly restaurants build generational clientele
Mia Figlia (pronounced, “Mee-ah Fee-lee-ah”) is Italian for “My Daughter.” When John Boudouvas gave his Chicago restaurant that name in July 2010, it was to reflect “the two loves of his life” –– his daughters, Ellena and Angelina. An...
Topics
Operations
Man on the Street: Upselling
The fine line between helpful and harmful My first job in the food business was at Chili’s in Clark, New Jersey. As a busboy, I was pretty much working for the waiters. The more of their tasks I covered, the more they tipped me at the end of...
Topics
People & Pizzerias
Places that Rock: Liberty Hall / Frasca / Benny Marzano’s
Liberty Hall Pizza 243 N. Union St. Lambertville, NJ 08530 (609) 397-8400 libertyhallpizza.com Recently opened Liberty Hall launched a “Guest Pizzaiolo Series,” bringing in top chefs in New Jersey and Pennsylvania to take over its pizza ovens f...
Dough Doctor: Tough Sell — Causes of too tough, chewy crust
Q: What’s causing your crust to be too chewy? A: There are a number of factors that can contribute to a tough and chewy crust characteristic. For example, use of a flour that is overly strong (high in protein content) for the dough management proce...
Topics
Menu Development
No Butts About It
Cheaper cuts of beef can rock as hard as expensive protein Beef is a popular menu item in most every restaurant. In fact, some steakhouses may have nine to 12 different cuts of beef on their menus while most pizzerias have only the usual groun...
Topics
Employee Management
Take a Hike
How will minimum-wage increases affect pizzeria operations? On January 1, Rhode Island’s hourly minimum wage jumped from $8 to $9. The Ocean State’s third minimum wage increase in three years, the New Year’s Day mandate sparked a hefty s...
Topics
People & Pizzerias
Managing the Modern Millennial
Give respect to get it Millennials … a word that can generate a predictable reaction from managers/owners and revealed with dramatic pause, punctuated with expressive eye-rolling, somber head shaking and maybe even a deep sigh. Sound familia...
Topics
People & Pizzerias
Bella Napoli, Nashville, TN — Fueled By Passion
[SlideDeck2 id=39741] When Paolo Tramontano visited New York on a vacation in 1999, he likely did not realize what his future had in store for him. Nearly 16 years later, he’s living in Nashville and treating the masses to Neapolitan cuisine at his...
Topics
People & Pizzerias
Fine-Tune Your Operations for Top Performance
By Shawn Randazzo A customer sits with her husband and another couple at one of your pizzeria’s tables, eagerly anticipating the hot new menu item you’ve been promoting. When their meal arrives, she unwraps her napkin and is horrified to find her...
Topics
Menu Development
Pizza Today’s Guide to the International Pizza Challenge Divisions
The competitor field is locked for the 2015 International Pizza Challenge, a culinary competition designed to pit pizzaiolos against their fellow pizza makers to determine the world’s best pizza maker, at Pizza Expo in Las Vegas this week. While yo...