Five common dining room design problems — and how to fix them Years ago, architect Jim Lencioni recalls being called into a casual restaurant concept based in the Southeast. Despite solid marks for its food, business continued falling. In surveying...

Can your pizzeria be found? Sometimes customers have trouble finding Coal Fire Pizza, located near Baltimore. “They’ll say, ‘We tried Google Maps and MapQuest and the directions were wrong,” says Dennis Sharoky, president of the five-unit com...

Your guide to the pizza industry’s leading distributors A A-Z Restaurant Equipment Co. 3804 Brickton Rd.. Princeton, MN 55371 Phone: 763-389-4345 Fax: 763-389-5787 E-mail: [email protected] Web site: www.a-zrestaurantequipment.com ...

Web exclusive Pizza Expo highlights Be sure to swing to check out all of the highlights from Pizza Expo 2014. Inbox: What a show! On behalf of everyone here at Farrelli’s Pizza, I wanted to take a second to extend a heartfelt thank you to the Pizza...

Three restaurants opening within 10 days — How am I going to do it? I am literally 10 days away from opening two new restaurants in Northern California at a casino called Graton. This is one of the biggest tribal casinos in the U.S. and we were sel...

One word describes this creamy sauce…AWESOME. Once your customers stop laughing at you and taste this sauce, they will be hooked in a sad, sick way because this sauce is the greatest! We do a nice “Pizz-biscuits and pepperoni gravy” with this s...

Successful upselling requires enthusiasm and sincerity Servers walk a fine line in customer service. In order to be successful, servers must inform their customers about specials and recommend fantastic menu items without stepping over the line and m...

Salumi meats spice up menus Once considered an old-school Italian ingredient, salumi has become the go-to ingredient for antipasto, pizza and salad. Salumi are Italian cured meat products predominantly made from pork (although salumi includes bresaol...

Keep your drivers — and the public — safe by checking job applicants’ pasts Delivering a pizza means more than just getting the fresh hot pie to the customer quickly. Operators have to make sure their delivery drivers do not harm anyone through...

Holding employees accountable is never easy, but it sure is necessary Paul Reader compares his pizzeria to a football team running an offensive play. Each employee has certain tasks to complete at certain times and when any team member fails to fulfi...

[SlideDeck2 id=31907] Coals Artisan Pizza introduces coal-fired pizza to Louisville, Kentucky The pizzeria is tucked into a strip mall and flanked by a yoga studio, jewelry store and high-end clothier –– just the place for upscale Coals Artisan ...

[SlideDeck2 id=31928] Boombozz Pizza & Taphouse hits sweet spot with ’za, craft beer In this industry, we’ve seen plenty of great concepts come and go. The ones with staying power seem to fill several niches –– pizza, sure, but also fami...