The recession had just hit and Lisa Towne was searching for ways to improve her restaurant’s cash flow. Towne, owner of Mama Lisa’s Little Italy in Castle Rock, Colorado, registered with her state’s Web site that listed government jobs and saw ...

Time to sharpen your knife skills? And by skills, we’re talking about back-of-house efficiencies and safety protocols around the most common foodservice tool. Knowing which knives work best for cutting different types of product, how to care for th...

We are in a cash business. We have cash everywhere. In the cash drawers, delivery wallets, petty cash box, night deposit and office. I wouldn’t begin to estimate how much cash has been stolen from me. The amount would probably make me ill. I can do...

When I opened Pizza Rock II in Las Vegas, I tailored the menu very much like I did in the first store in Sacramento. However, I did add a few new styles. You see, I have a restaurant in San Francisco where my Neapolitan line is the busiest and my Mar...

Add variety to your sandwich menu   Do you ever stop for just a moment and realize how lucky we are to be in the business of feeding folks every day? Our routines can certainly become a bit repetitive, leaving us with that same old lack-luster r...

[SlideDeck2 id=30984] Fawaz “Fuzzy” Hajjar builds a booming pizzeria in Houston, Texas Fawaz “Fuzzy” Hajjar came to America from Damascus, Syria, to study chemical engineering. He worked his way through college in Chicago restaurants – firs...

You want the good news first, or the bad? The good news is that where it concerns pizza, customers are starting to make decisions based on factors other than pricing. For pizza restaurants that have seen their profit margins plummet due to the price ...

Investing in a look for a staff, whether it is a specific uniform from head to toe or more of a dress code that allows individual style, is a powerful way operators can show their customers who they are. A more casual pizzeria might have their staff ...

What to know about using security systems in your restaurant Slater says all four locations of Blue Moon Pizza have cameras. Their value is not just in catching the bad guys but probably alson deterring crime. “We have small signs stating that ...

[SlideDeck2 id=31022]   Owner Barry Childers creates the comforts of home at Barry’s Pizza in Houston, Texas   Barry’s Pizza & Italian Diner in Houston, Texas exudes a sense of home from the moment customers enter. From its interior...

From start to finish, a sound process ensures a consistent final product   Q: I’m new to the pizza industry and I’ve heard you mention “dough management” in your articles and presentations, but I don’t understand exactly what it is. A:...

‘People don’t buy for logical reasons. They buy for emotional reasons.’ — Zig Ziglar   We speak a lot about emotional triggers in the psychology of marketing. What is more emotional than feeling appreciated? Bring your wife flowers on he...