Topics
Operations
Efficient Climate Control Saves Money and Energy
Kim Fiorcello flips on the A/C as early as mid-April at Antonio’s Pizza in Morgantown, Pennsylvania. That’s because even on a mild spring day when temperatures hover at 70 and summer’s dripping humidity is yet to come, the dining area can becom...
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Operations
Bad Customer Service Experience Strands Customers
Stranded. That’s how I felt the last time I had a bad restaurant experience. The wait was short, the ambiance was perfect and the food delicious. Everything was perfect until the interminable final minutes of my visit. I must have slipped into an a...
Topics
Employee Management
Customer Feedback: Getting It and Using It
It’s not always easy to hear criticism, but for pizzeria owners, it can be critical to your business. From comment cards to secret shops, different feedback methods will get different results. Here’s what you need to know about four common kinds ...
Topics
Menu Development
Sauce It Up with Wine
Building a sauce with wine is a wonderful way to add acidity, body and flavor. Italian dishes with wine as an integral ingredient are aplenty — from risotto deglazed with white wine to Bolognese slow-cooked with red wine and stock. The challenge is...
Topics
Operations
Building a Better Brand
Operators know that reinvention is critical in the restaurant industry because there’s always a new trend to chase or create. Colors and décor go out of style before the paint dries. Customer service can up its game with a new gadget or technology...
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Employee Management
Buying Equipment: New or Used?
Jim Fischer’s been in the pizza game for nearly 40 years and in that time, he’s never purchased a new oven. “Not a single one. It’s always been a demo model or a remanufactured oven,” says Fischer, who, after a lengthy run as a Little Caesa...
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People & Pizzerias
2014 Pizza Today Menu Guide
Pizza Today columnist Tony Gemignani argues in a recent column that trend and tradition can co-exist on a pizzeria menu. We believe that wholeheartedly, because that’s exactly what our readers show us every time we step into their kitchens. This ye...
Topics
Brand & Marketing
Man on the Street: Customers Want Show and Tell
Scott Wiener talks Show and Tell “I could tell you, but then I’d have to kill you.” It’s the most boring answer to a simple question. I get it, there are a lot of pizzerias out there and you need to maintain a competitive edge to avoid gettin...
Topics
Menu Development
Research & Development: An In-house Approach
When I decided to open my first pizzeria, I knew exactly what style of pizza I wanted to make: Roman style — the thin, crispy crust with a small gum line and just enough sponge for the guest to taste the flavor of the crust but not have it overwhel...
Topics
Employee Management
The Art & Science of Menu Design
When the commodities markets spiked in 2010, squeezing the margins of pizzeria outlets across the country, Joey Buona’s crafted a proactive response: the Milwaukee-based eatery redesigned its menu with an eye on profitability, as well as style. “...
Topics
Menu Development
Whole Grain Dough Done Right
There has been a continued interest in developing more foods containing whole grains over the past several years. Part of that interest stems from the fact that whole grains are now a part of every school-age child’s life, so children are becoming ...
Topics
People & Pizzerias
2014 Pizza Today Menu Guide — Summer
[SlideDeck2 id=26531] «Menu Guide Home «Winter «Spring «Summer «Fall More great summer recipes: Blueberry and Apple Bread Pudding 2 cups whole milk 4 large eggs, lightly beaten ¾ cup sugar 3 tablespoons unsalted butter, melted ¼ teaspo...