Self-Ordering Kiosks Offer Customers Customization Options In-store self-ordering kiosks offer customers the convenience of placing their orders exactly how they want them on an easy-to-read and hopefully, easy-to-use digital interface that isn’t d...

The recipe for increasing guest frequency and earning returning customers  Dan Costello understands regularly returning customers remain the lifeblood of any restaurant business. “If you’re one and done with customers, then it’s not a sustaina...

Getting a sidewalk permit for outdoor seating is a complex process, but can result in higher revenues Outdoor seating can help a pizzeria accommodate more people during busy times, and it can also attract more customers. A full patio makes the place ...

Servers and food runners work together for more efficient front of house operations How many people does it take to serve a pizza? More than one, it turns out, because bringing food to customers’ tables involves much more than carrying a tray from ...

To capture the benefit of digital ordering through a Web site or mobile app, pizzerias must nail the basics Kevin Myers sees it clear as day. The chief marketing and information officer at Ohio-based Donatos, Myers says the pizza delivery business ha...

Mastering the POS System Nils Kravis has big plans for Rad Pizza. A long-time restaurant executive who began his career with Pizza Hut in Canada before becoming the chain’s director of operations in Australia, Kravis has been involved in more than ...

Inadequate quality control can destroy restaurants Quality control is what makes your restaurant a success. It breeds consistency and dependability, which in turn leads to repeat visits. As the owner, you alone are not equipped to be the only one in ...

Server and counter service stations are much more than storage areas Server stations are places where front of house staff does everything from refill beverages to box up leftover pizza to close out customer checks. In fast-casual concepts, the count...

Why eating and drinking in your own establishment is a good idea Should I eat or drink inside my pizzeria? The answer is yes …  and no. When it comes to eating and drinking your product, served from your staff, there are particular ways to accompl...

Five factors to consider for background music Playing songs that reflect your restaurant’s style can go a long way when it comes to sales: music that matches an eatery’s brand can lead to an increase of 9.1 percent in sales, according to a study ...

The savvy steps pizzerias can take to reduce kitchen waste Toppers Pizza has its eyes on waste – and for good reason. After all, food waste has an impact on profitability, the environment and, increasingly, consumer sentiment. Over the last 18 mont...

From cash to mobile wallets, there are many ways to accept payments Cash is not king anymore, at least not in restaurants. Consumers are paying with credit and debit cards, and some are using trendy new methods such as digital wallets. Meanwhile rest...