Chances are, your employees think you strike it rich with each sale. They don’t realize you have to keep your lights on, buy more cheese and market to keep customers. If you make a $10 sale, they think you’re putting $10 in your pocket. Boy, wouldn’t a 100 percent...
Dave Ostrander
Dave Ostrander's Latest Posts
Turn Around
Underperforming operations need to get SLOPPIE If your sales are increasing, give yourself a big pat on the back. If your sales are flat, and you are barely breaking even, welcome to the new normal. If you are afraid of what the future has in stock for your...
Power Purchasing
Purchasing is the second leg of the profit triangle What is the first question you ask your sales rep every week? I’ll bet it isn’t weather or family related. I’d bet it goes like this: “How much is cheese this week?” I stopped asking the big question in 1989, after I...
Big Dave Ostrander talks dough consistency
Q: Dave, I make my dough fresh every day. Some days it’s perfect and others it’s either too soft or too firm. Since I hand stretch, this is a big deal. What am I doing wrong? Tony S. via e-mail A: Hey Tony! Early on, I also suffered from this dough problem. Back in...
Ask Big Dave: Getting up to Speed on Accounting
Q: My brother and I own a pizzeria and deli. We have been open almost two years and business has been OK, but not terrible. We are paying bills, payroll is covered and my brother and I are making money. I don’t think we are making profit; I feel we are making salary...
Ask Big Dave: Understanding Expenses on a Financial Statement
Q: How and where are expenses shown on a financial statement? – Kenny Reid, Boston, Massachusetts A: Your financial statement really is your periodic snapshot and should be treated as your business’s report card. The function of business is to make a profit. If you do...
Minimize Employee Theft
We are in a cash business. We have cash everywhere. In the cash drawers, delivery wallets, petty cash box, night deposit and office. I wouldn’t begin to estimate how much cash has been stolen from me. The amount would probably make me ill. I can document close to a...
Pizza Industry Expert Big Dave Ostrander talks take-and-bake pizza instructions
Q: I’m tinkering with adding a take-and-bake component to my pizzeria, but it makes me nervous because I don’t want to be blamed when customers fall asleep and burn their pizzas! How can I avoid this? Brent Bishop via Facebook A: I’m on record as being a take-and-bake...
Ask Big Dave: Dave’s favorite pizza sauce and dough recipes
Q: What kind of pizza sauce, cheese, etc. did you use when you owned your business? penis growth guide A: I’m often asked about the products I served at Big Dave’s Pizza. As you might already have guessed, I often had my own way of doing things. I believe you have to...
Ask Big Dave: Employee morale
Q: I have a large group meet here on Thursdays, and they spend a lot of money. My staff gets bummed when they come because it’s frantic for a few hours. What gives? A: One of my customer service counter people turned to the kitchen and announced that four carloads and...
2009 December: A Pizza My Mind
Big Dave’s always closed early on Christmas Eve (6 p.m.) so that my crew could get home and enjoy their family time. The key word here is family. Many families gather together on Christmas Eve. Since the following day will be filled with traditional home-cooked...
2009 November: A Pizza My Mind
Just over half of my gross sales came from home and business deliveries. Over the years, we stumbled on a few ideas that made us stand out from the competition. We were the fi rst company in our area to use car-top signs. It was so long ago I had to make my own from...