Cash on Hand Highly disciplined people tend to have been through something that made them that way. Discipline is not an inherited trait; it's learned. People in recovery never want to go back to their rock bottom. People who fanatically work out tend to have grown up...
I highly advise copying the systemized practices of the major restaurant players. I DO NOT suggest copying their mass-market food style or lack of personal touch. However, interestingly enough, the big players are now factoring personal touch into their standard...
Mike Bausch shares how to effectively partner with third-party delivery At the 2021 Pizza Expo, third-party delivery was a hot topic in all my sessions, even those that had nothing to do with third-party delivery. If you decide to partner with a third-party delivery...
Mike Bausch share why poaching employees is a bad strategy Here is a typical scenario we’ve all seen happen. You go to another restaurant and see a fantastic employee. You wish this employee were your employee, so your brain starts spinning. How can I make this wish a...
Keep up so you don’t break down Dealing with repairs and maintenance is a pain; nothing is exciting about it. It’s just something we all need to deal with. How you handle R&M indicates how you approach this job, either as a business career or a hobby. Suppose you...
These often overlooked smallware items can impact your kitchen efficiency Smallwares are an annoying detail to any properly functioning restaurant. Having enough of them, the right ones, and having them all well maintained indicates a well-run restaurant. A pizzeria...
Great food photos move the needle. If your photos are poorly taken or don’t let the food’s colors pop, customers are that much more likely not to order and try someone else. Food photos done correctly are an immediate ROI producer. Here are tips to take great ones,...
Are you an adversary or advocate for your employees? Hopefully, your knee-jerk response is an advocate. But advocacy for your staff means in all aspects of their job, you are rooting for them. That means all of them. When someone does something wrong, potentially...
Explore Catering Best Practices "But I don't know if catering is worth it for us?" said no successful restaurateur ever. I get it, though, it can be scary to take on catering beyond the occasional 10 pizza order. To know how to handle more catering and corner your...
Be thorough or potentially get burned Have you ever heard the saying, “There’s nothing more expensive than cheap legal counsel?” Well, there’s something a little more expensive, and that’s no legal counsel. In today’s rushed world where we blindly accept contracts for...
Currently, the restaurant industry is in the most significant hiring crisis in modern history. Monetary and governmental issues aside, the way to rise above these pitfalls is through high morale and keying into staff’s direct motivators. What makes them excited to...
Under Promise and Over Deliver on Pasta Creating fantastic pasta is a culinary art. Perfection or getting close to perfection takes years, if not decades. However, making a solid plate of pasta is something that even the most inexperienced of chefs can pull off. When...
